Cancellation Policy
Effective August 21, 2026
This Cancellation Policy applies to subscriptions purchased through RailsDocks, operated by Oak Harbor Ventures, LLC.
Canceling Your Subscription
You may cancel your RailsDocks subscription at any time through the billing controls available in your RailsDocks account.
Once canceled, your subscription will not automatically renew at the end of your current billing period.
Access After Cancellation
Unless otherwise stated, canceling your subscription does not immediately terminate your RailsDocks service. You may continue using the service through the end of the billing period for which you have already paid.
At the end of that billing period, your subscription will terminate and access to paid RailsDocks services may be discontinued.
Free Trials
If your RailsDocks subscription includes a free trial, you may cancel before the trial ends to avoid being charged for the first paid billing period.
If you do not cancel before the trial expires, your selected payment method may be charged according to the subscription terms presented when you signed up.
Application and Data Removal
You are responsible for exporting any applications, databases, files, or other data you wish to retain before your RailsDocks service ends.
After your subscription terminates, hosted applications and associated customer data may be removed from RailsDocks systems in accordance with our Terms of Service and Privacy Policy.
Refunds
Cancellation stops future subscription renewals but does not ordinarily create a refund for charges already paid.
Refund eligibility is governed by our Refund Policy.
Failed or Past-Due Payments
Cancellation is separate from suspension or termination caused by a failed or past-due payment. RailsDocks may restrict or suspend service when payment cannot be successfully collected.
Need Help Canceling?
If you experience difficulty canceling your subscription, contact us and we will help you with the cancellation process.
Oak Harbor Ventures, LLC1309 Coffeen Avenue
STE 19357
Sheridan, WY 82801
Phone: 1-307-429-2915
Email: john@oakharborventures.com
You may also visit our Contact page.
For additional information, please review our Terms of Service, Refund Policy, and Privacy Policy.